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Terms and Conditions

This Agreement was last modified on 18 February 2016.

Shipping
What are the delivery charges?
Delivery charge varies with each Seller.
ShipezDeals.com is an online marketplace that prioritizes transparency and flexibility when it comes to delivery charges. Understanding the diverse needs of sellers and the challenges they face, ShipezDeals has implemented a variable delivery charge system that adapts to the unique shipping costs associated with low-value items. This approach ensures that sellers can cover their logistics expenses while maintaining affordability for customers.
The delivery charges for each product are clearly outlined in the order summary, allowing customers to make informed decisions about their purchases. This transparency is a key feature of ShipezDeals, promoting a user-friendly and honest shopping experience.
For products labeled as “ShipezDeals Plus,” customers may encounter a nominal Rs 40 delivery charge per item if the order value falls below Rs 500. However, ShipezDeals goes the extra mile for its customers, offering free delivery for orders exceeding Rs 500. This approach not only encourages customers to explore a diverse range of products but also rewards them for higher-value purchases.
ShipezDeals acknowledges the possibility of holidays affecting the delivery process. If either the seller or the courier partners observe a holiday between the order placement and the scheduled delivery date, ShipezDeals adds an extra day to the estimated delivery date. This thoughtful consideration ensures that customers are aware of potential delays and can plan accordingly.
Furthermore, the recognition that some courier partners and sellers do not operate on Sundays is factored into the overall delivery dates. By accounting for these non-working days, ShipezDeals aims to provide customers with realistic expectations regarding when they can expect their orders to arrive. This attention to detail is part of ShipezDeals’ commitment to delivering a seamless and reliable shopping experience.
Customers may wonder about the estimated delivery time for their orders. ShipezDeals provides clarity on this aspect by specifying on the product page the time within which sellers generally procure and ship items. Business days are the basis for this estimation, excluding public holidays and Sundays. This ensures that
customers have a clear understanding of the expected delivery timeframe, allowing them to plan accordingly and make informed decisions about their purchases.
In essence, ShipezDeals.com stands out as a customer-centric online marketplace that prioritizes transparency, flexibility, and reliability in its delivery process. By addressing the unique challenges faced by sellers and proactively communicating potential delays, ShipezDeals fosters trust and loyalty among its customers. The platform’s commitment to providing clear information about delivery charges and estimated delivery times reflects its dedication to offering a seamless and enjoyable online shopping experience.
ShipezDeals.com takes pride in offering a transparent and customer-centric approach to its estimated delivery time, ensuring that shoppers have a clear understanding of the factors influencing this crucial aspect of the online shopping experience.
At the core of the estimated delivery time on ShipezDeals is a consideration of various factors, each contributing to the overall timeline. The seller offering the product plays a significant role, as different sellers may have distinct processes and timelines for procurement and shipping. The availability of the product with the seller is another key determinant, influencing how quickly the item can be dispatched to the customer. Additionally, the destination to which the order is to be shipped and the location of the seller are pivotal factors in calculating the estimated delivery time. ShipezDeals acknowledges and communicates these considerations to customers, providing a comprehensive understanding of what influences the delivery timeframe for each purchase.
ShipezDeals stands out for its commitment to transparency regarding costs. When it comes to the items sold by sellers on the platform, customers can rest assured that there are no hidden charges. The list prices displayed on the product page are final and all-inclusive, eliminating any ambiguity or surprise costs during the checkout process. ShipezDeals takes pride in maintaining a straightforward pricing policy, ensuring that the price visible on the product page is the exact amount customers will pay. This transparency extends to the delivery charges, which are not hidden and are only applied if the seller has specific shipping policies necessitating additional fees.
The variability in estimated delivery times among different sellers on ShipezDeals is a result of a nuanced consideration of multiple factors. The platform acknowledges the influence of product availability, the geographic location of the seller, the customer’s shipping destination, and the courier partner’s efficiency in the specified location. By communicating these influences, ShipezDeals empowers customers to make informed decisions based on their unique requirements and time constraints. To further enhance this transparency, customers are encouraged to enter their default
pin code on the product page, providing them with more accurate delivery times specific to their location.
ShipezDeals also addresses concerns about product delivery to certain areas. If a seller does not or cannot ship to a particular area, customers are prompted to enter their pin code on the product page. This step helps customers determine whether the product can be delivered to their location, providing essential information before proceeding with the purchase. By integrating this feature, ShipezDeals ensures that customers have a seamless and hassle-free shopping experience, minimizing potential disappointments related to shipping constraints.
In situations where customers haven’t provided their pin code until the checkout stage, ShipezDeals utilizes the pin code in the shipping address to assess serviceability. This practical approach ensures that the platform can determine delivery feasibility even if the customer hasn’t entered their pin code earlier in the shopping process.
In conclusion, ShipezDeals.com stands as a customer-focused online marketplace that prioritizes transparency, clarity, and flexibility in its delivery processes. By openly addressing the factors influencing estimated delivery times, ensuring no hidden costs, and facilitating easy checks for product delivery to specific areas, ShipezDeals aims to provide a positive and informed shopping experience for its customers.
ShipezDeals.com prides itself on offering a seamless and transparent shopping experience, ensuring that customers are well-informed about various aspects, including serviceability to their location, payment options, return processes, and product availability.
The ability to service a particular location depends on several factors, with ShipezDeals striving to provide comprehensive information to customers. Whether a seller ships to a specific location is one consideration, and the platform respects the legal restrictions that may apply to shipping certain products to particular areas. Additionally, the availability of reliable courier partners in a given location plays a crucial role in determining serviceability. ShipezDeals emphasizes that at times, sellers may choose not to ship to certain locations, a decision entirely at their discretion.
ShipezDeals acknowledges the importance of the Cash on Delivery (CoD) option for many customers and offers clarity on why this option may not be available in some locations. The availability of CoD depends on the ability of the courier partner servicing the location to accept cash at the time of delivery. ShipezDeals transparently communicates that courier partners have limits on the cash amount payable on delivery, which may vary based on the destination. Customers are encouraged to enter their pin code on the product page to check if CoD is available in their location, ensuring a smooth and informed shopping experience.
Addressing the return process, ShipezDeals assures customers that returns are easy to initiate. By contacting customer support, customers can kickstart the return process and receive guidance through a call explaining the subsequent steps. While Ekart Logistics is the preferred choice for facilitating item pick-up, ShipezDeals acknowledges that in some cases, customers may choose to return items through a third-party courier service. Importantly, the return fees are borne by the seller, further highlighting ShipezDeals’ commitment to customer satisfaction.
One common concern faced by online shoppers is the discrepancy between a delivery confirmation and the actual receipt of the product. ShipezDeals addresses this issue by encouraging customers to report any non-receipt of a product within 7 days from the date of delivery confirmation. This prompt reporting allows sellers to investigate the matter thoroughly and take appropriate action, ensuring that customers receive the products they have ordered.
Understanding that customers may seek clarity on product availability, ShipezDeals introduces different tags like “In Stock,” “Available,” “Preorder” or “Forthcoming,” and “Out of Stock” to provide detailed information. For items labeled “In Stock,” sellers specify delivery times based on the customer’s location, allowing for accurate expectations. “Available” items may not be in stock immediately but can be procured upon order placement, with delivery times based on estimated procurement and shipping times. “Preorder” or “Forthcoming” items, on the other hand, can be pre-booked and are expected to be released soon, with the platform providing anticipated release dates. Lastly, “Out of Stock” items signal temporary unavailability, keeping customers informed about the current status.
In essence, ShipezDeals.com is dedicated to fostering transparency, convenience, and customer satisfaction throughout the shopping journey. By addressing common concerns, providing detailed information on serviceability, payment options, return processes, and product availability, ShipezDeals aims to be a trusted and customer-centric online marketplace, offering an enjoyable and reliable shopping experience to its users.
ShipezDeals.com, a dynamic and customer-centric online marketplace, strives to keep shoppers well-informed about various product statuses and delivery nuances to enhance their overall shopping experience. The platform employs clear communication and user-friendly features to provide transparency on item availability, sourcing methods, and international delivery options.
One notable feature on ShipezDeals is the ‘Notify Me’ feature, which allows customers to stay informed about the availability of items that are currently not for sale. This proactive tool ensures that interested customers receive timely notifications when the product becomes available for purchase, enabling them to make informed buying decisions.
For items labeled as ‘Imported,’ ShipezDeals takes a transparent approach by indicating that these products may need to be sourced by sellers from outside India. This acknowledgment is crucial, as such items might require additional time for procurement and deliverytypically taking at least 10 days or more. By setting realistic expectations, ShipezDeals ensures that customers are aware of potential delays associated with imported items, allowing them to plan accordingly.
Another informative tag on ShipezDeals is ‘Back In Stock Soon.’ When an item is particularly popular and temporarily sold out, customers can still secure their order by booking it. The platform assures customers that the product will be shipped according to the timelines specified by the seller, providing a convenient way to reserve sought-after items and receive them promptly once restocked.
When a product is marked as ‘Temporarily Unavailable,’ ShipezDeals communicates that the item is currently out of stock but may become available again in the future. Utilizing the ‘Notify Me’ feature in such cases allows customers to receive notifications once the product is back in stock, enabling them to make a timely purchase decision when the item becomes available again.
In situations where a product is labeled as ‘Permanently Discontinued,’ ShipezDeals transparently informs customers that the item is no longer available due to obsolescence or discontinued production. Similarly, for items marked as ‘Out of Print,’ the platform communicates that the product is no longer being published and has been permanently discontinued. This level of transparency ensures that customers are well-informed about the availability status of the products they are interested in.
Addressing international delivery queries, ShipezDeals provides clear information about its current policy. While the platform does not deliver items internationally, it does welcome purchases from customers around the world. Shoppers can make purchases on the site using credit/debit cards issued in India and 21 other countries. However, it’s emphasized that the delivery address must be within India. This straightforward policy ensures that customers globally can enjoy the offerings on ShipezDeals while maintaining clarity on the platform’s delivery capabilities.
In conclusion, ShipezDeals.com stands out as an online marketplace committed to transparency, user-friendliness, and customer satisfaction. Through features like ‘Notify Me’ and clear product tags, the platform keeps customers informed about product availability and potential delays. The commitment to clarity extends to international customers, allowing them to make purchases while adhering to the platform’s delivery limitations. ShipezDeals strives to create a positive and informed shopping experience, ensuring that customers can make confident decisions throughout their journey on the platform.